Gemba ConnectGemba Connect
Gemba Connect by Gemba Concepts

Where AIpowersoperations.

Companies lose 20–30% of revenue every year to manual workflows and disconnected processes. We unify people, processes and technology, so you outperform every operation.

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FAQs

Frequently asked questions

Find quick answers to common questions about Gemba Connect's platform, deployment, integrations, and support.

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What is Gemba Connect?

Gemba Connect is a connected-operations platform that unifies people, machines, and management systems into a single digital thread for industrial teams. It digitizes workflows, automates data capture, and synchronizes shop-floor execution with ERP, MES, and IoT systems in real time.

How does Gemba Connect improve factory productivity?

By digitizing human touchpoints, capturing machine signals (OEE, takt, MTBF) automatically, and connecting management systems, Gemba Connect helps teams achieve 25–40% productivity gains and 60% faster decision cycles within the first two quarters of deployment.

Is Gemba Connect compatible with my existing ERP or MES?

Yes. Gemba Connect ships with pre-built, bi-directional connectors for SAP, Oracle, Microsoft Dynamics, NetSuite, and Infor. Custom integrations are available via REST APIs and standard industrial protocols (OPC-UA, MQTT, Modbus).

What data does the platform collect from the shop floor?

Gemba Connect collects operator checklists, shift handovers, machine signals (OEE, downtime, cycle time), maintenance events, and management KPIs, each enriched with production context such as SKU, batch, shift, and operator identity.

How is our data secured on Gemba Connect?

Gemba Connect uses enterprise-grade AES-256 encryption at rest and in transit, role-based access controls, MFA, and immutable audit logs. The platform is SOC 2 Type II compliant and supports customer-managed encryption keys.

Can Gemba Connect be deployed on-premises or in the cloud?

Both. Gemba Connect supports SaaS (cloud-hosted), private cloud, and on-premises deployments. Hybrid models are also supported for organizations with specific data-residency or air-gap requirements.

How long does implementation take?

Most teams achieve a full go-live within 8–12 weeks. Modular onboarding means individual layers (People, Machines, Management systems) can be activated incrementally, allowing teams to capture value from week one.

What ongoing support does Gemba Connect provide?

Every customer receives a dedicated Customer Success Manager, 24/7 technical support, and access to continuous product updates. We also provide change management playbooks, training, and quarterly business reviews to drive long-term value.